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aman
Asked: 31-07-24

When you restart an EC2 instance, it can cause some configurations to reset or change, such as IP addresses, which can affect the accessibility of your site. Here are the steps you should take to troubleshoot and resolve this issue:

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1. Check the Public IP Address

When you restart an EC2 instance, the public IP address might change if you are not using an Elastic IP. Check the new public IP address assigned to your instance:

 

Go to the AWS Management Console.

Navigate to EC2 > Instances.

Select your instance and check the "Public IPv4 address" field.

If the IP address has changed, update your DNS records to point to the new IP address.

 

2. Check Security Groups

Ensure that the security group attached to your instance allows inbound traffic on the necessary ports (usually port 80 for HTTP and port 443 for HTTPS):

 

Go to the AWS Management Console.

Navigate to EC2 > Instances.

Select your instance and click on the "Security" tab.

Click on the security group and check the inbound rules. Ensure that rules for ports 80 and 443 are present and allow traffic from all sources (0.0.0.0/0).

3. Check Network ACLs

Ensure that Network ACLs allow inbound and outbound traffic on the necessary ports.

 

Go to the AWS Management Console.

Navigate to VPC > Network ACLs.

Select the ACL associated with your instance’s subnet and ensure that it allows traffic on ports 80 and 443.

4. Check Apache/Nginx Service Status

Ensure that your web server (Apache or Nginx) is running:

 

sudo systemctl status apache2  # For Apache

# or

sudo systemctl status nginx    # For Nginx

If the service is not running, start it:

 

sudo systemctl start apache2  # For Apache

# or

sudo systemctl start nginx    # For Nginx

5. Check Web Server Configuration

Verify that your web server is correctly configured to serve your website.

 

For Apache:

Check Virtual Host Configuration:

 

sudo nano /etc/apache2/sites-available/000-default.conf

Ensure DocumentRoot and Directory Permissions:

 

Ensure that the DocumentRoot is pointing to the correct directory and the <Directory> block has the correct permissions.

 

Restart Apache:

 

sudo systemctl restart apache2

For Nginx:

Check Server Block Configuration:

 

sudo nano /etc/nginx/sites-available/default

Ensure Root Directive:

 

Ensure that the root directive is pointing to the correct directory.

 

Restart Nginx:

 

sudo systemctl restart nginx

6. Check File and Directory Permissions

Ensure that the web server user (usually www-data for Apache/Nginx) has the necessary permissions to read the files and directories of your web application.

 

sudo chown -R www-data:www-data /var/www/html

sudo chmod -R 755 /var/www/html

7. Check Application Logs

Check the logs for any errors:

 

For Apache:

sudo tail -f /var/log/apache2/error.log

For Nginx:

sudo tail -f /var/log/nginx/error.log

For Laravel (if applicable):

sudo tail -f /var/www/html/storage/logs/laravel.log

8. Check Firewall Rules

Ensure that the firewall on your instance (if any, such as ufw on Ubuntu) is not blocking traffic:

 

sudo ufw status

Allow necessary ports if needed:

 

sudo ufw allow 80/tcp

sudo ufw allow 443/tcp

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